FAQs

SHIPPING:

Your products may take 30-45 days to arrive. So do not worry if the product doesn't arrive the next day! Most of the time our product will arrive a lot quicker, but we want you to be aware this is out of our control!

This does mean we ship worldwide, so you can shop with us wherever you are.

Please allow 5-7 working days for orders to be processed before being shipped out. 

Once shipped out, parcels will typically arrive within 20 - 30 working days (some countries may take up to 45 working days to arrive) as orders are shipped from different warehouse locations. 

Shipping times are an estimate and are calculated AFTER the order has been processed. Please allow an extra 5 working days from the delivery schedule outlined above before contacting us about the delivery status of your parcel in case of courier delays. 

Sometimes there may be unexpected delays with the courier or your local customs services and unfortunately this is out of our control but rest assured we will work with you until you receive your order.

TRACKING YOUR ORDER:

You'll receive an email with your tracking number once your order has been shipped out. Please allow at least 48 hours after an order has been shipped for tracking details to register on the system.

You can check your shipping status at this link.

https://www.17track.net/en